Privacy Policy

Privacy Policy — Fox Hollow Friends

Effective date: 12/28/2025

At Fox Hollow Friends, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when you visit our website or make a purchase.

1. Information We Collect

When you use our website or make a purchase, we may collect:

Personal Information:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number (if provided voluntarily)

Order Information:

  • Product details

  • Order date

  • Payment information (handled securely by Shopify or payment providers)

Technical Information:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order and account

  • Improve our website and customer experience

  • Analyze usage trends (via analytics tools)

We do not use your information for any purposes unrelated to operating this website or fulfilling orders.

3. How We Share Your Information

We may share your information with:

  • Service providers (e.g., Shopify, payment processors, shipping carriers)

  • Legal authorities if required by law

  • Third-party analytics services to understand website performance

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to help track activity on our site and store preferences. This helps with analytics and website functionality.

You can set your browser to refuse cookies, but this may affect how the site works.

5. Security

Your data is protected by industry-standard security measures and the security infrastructure of our eCommerce platform (Shopify). However, no method of transmission over the internet is 100% secure.

6. Your Choices and Rights

You may:

  • Update or correct your personal information by contacting us.

  • Request deletion or access to your data by emailing us (see contact info below).

  • Opt out of marketing or newsletter emails (via unsubscribe link).

7. Children’s Privacy

Our website and products are not directed to children under 13. We do not knowingly collect information from children under 13.

8. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Email: info@foxhollowfriends.com
Website: foxhollowfriends.com

 

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