Shipping & Returns
Shipping Policy
The time I need to prepare an order for shipping is about 1-3 business days.
I ship with USPS with a tracking number.
The delivery usually takes 2-3 days for US and 7-12 days for other countries.
I am not responsible for any possible loss of the package by the carrier during the delivery of the item.
Return & Refund Policy
In case you wish to return an item, the cost of returns is at your expense. The return of an article is possible only if it is in its original state.
Damaged returned items will not be refunded. The refund will be made upon receipt of the item.
Buyers are responsible for all customs and import taxes that may apply to your country during a possible return procedure.
The little companions are all made entirely by hand. I take great care in their making and small irregularities that can be observed make your little companions unique.
Please let me know if you have any suggestions.
mila.foxhollowfriends@gmail.com